Frequently Asked Questions (FAQ) – ScopeProX
General Service
ScopeProX offers specialized consulting and inspection services tailored for property damage restoration claims. Our core services include:
- On-Site Inspections for water, fire, smoke, wind, impact, and large-loss claims.
- Detailed Damage Assessments and comprehensive claim documentation.
- Xactimate Estimates & Revisions for mitigation, repairs, and reconstruction.
- File Management & Compliance Support to ensure accurate and complete submissions.
- Emergency Response Coordination to help organize crews and capture essential documentation during time-sensitive events.
- Reinspections & Post-Mitigation Assessments to verify completed work and ensure contractors secure full claim recovery.
ScopeProX provides flexible, on-demand support to help contractors manage overflow claims, catastrophe response, and complex file documentation. By handling detailed inspections, estimating, and administrative tasks, we allow your team to stay focused on executing projects and meeting client deadlines
ScopeProX was created by restoration professionals, for restoration professionals. Unlike generic estimating services, we combine real-world restoration experience with in-depth knowledge of claim processes.
Our key differentiators include:
- Expertise in Xactimate, Encircle, DocuSketch, and XactAnalysis to seamlessly integrate with your workflows.
- Industry-recognized certifications such as IICRC Master Restorer designations.
- Real-world experience managing complex losses, large-scale disasters, and emergency response efforts.
We don’t just deliver estimates — we provide actionable support that helps you secure faster approvals and better claim outcomes.
Yes, ScopeProX provides on-site support during emergency response situations. We can assist with:
- Coordinating mitigation crews and subcontractors.
- Capturing essential claim documentation to support emergency work.
- Identifying safety concerns, immediate repair needs, and moisture mapping to reduce secondary damage.
Our role is to ensure your emergency response efforts are well-documented and properly organized to improve claim accuracy.
While ScopeProX’s primary focus is on inspections, estimates, and claim documentation, we recognize that some projects require additional oversight to ensure timelines, resources, and trades are effectively managed.
We offer project oversight services tailored to your specific needs. Whether you need limited support for subcontractor coordination or comprehensive oversight for large-loss projects, we provide the structure and guidance needed to keep your project on track.
Our involvement is customizable to fit your workflow — from assisting with scheduling and crew coordination to monitoring progress and ensuring proper documentation at every stage of the project.
Pricing & Fees
Our pricing is designed to be flexible and transparent, ensuring you receive the support you need without unexpected costs.
- We offer base inspection packages and standard estimating fees for common claim types.
- Larger, more complex claims—including multi-site inspections, detailed large-loss estimates, or extensive revisions—will be quoted accordingly.
- Additional services such as project oversight, subcontractor coordination, or carrier communication are tailored to your needs or billed on an hourly basis.
To discuss your project requirements and receive a detailed pricing outline, contact us directly. We’ll work with you to develop a customized solution that fits your business needs and budget.
Absolutely. ScopeProX specializes in reviewing estimates, identifying missed line items, and preparing supplements that justify additional costs. Our goal is to ensure your claims accurately reflect the full scope of work required.
Yes, ScopeProX offers volume discounts for contractors managing a high number of claims. Discounts are available for clients who meet specific volume criteria.
To discuss your needs and explore available discounts, contact us directly. We’re happy to tailor pricing options that align with your workload and business requirements.
We are actively exploring flexible subscription models for contractors with consistent claim volume. If you’re interested in a customized subscription plan, please reach out to discuss your needs.
We accept:
- Check
- Direct Deposit
- E-Transfer
Technology & Software
We integrate seamlessly with your existing systems and have extensive experience in:
- Xactimate for estimating and claim documentation.
- Encircle for detailed photo documentation and reporting.
- DocuSketch and iGuide for 360° imaging and floor plans.
- XactAnalysis for file uploads, tracking, and carrier communication.
Yes. We seamlessly adapt to your preferred platforms to ensure smooth integration with your team’s workflow — no disruptions, no redundant processes.
While our primary focus is on inspections, estimating, and claim support, we also provide guidance and best practice insights to help your team enhance their use of Xactimate, Encircle, and other industry tools.
Contractors must provide their own software licenses for systems such as Xactimate and Encircle. For security and confidentiality, we require signed NDAs and service agreements before accessing your systems.
We follow strict data security protocols to protect your sensitive information. ScopeProX ensures that all documentation, reports, and estimate details meet industry standards for accuracy and insurer compliance.
Operations & Coverage Area
Our primary service area is the Greater Sudbury region and surrounding areas. However, ScopeProX is available to travel nationwide for large-loss projects, catastrophe response, or contractors needing consistent support in high-volume situations.
Our primary focus is on-site inspections to ensure we capture accurate details firsthand. While remote inspections are an option, they require your team to assist with site data collection to maintain precision.
Turnaround times vary based on claim complexity:
- Inspections are typically completed within 24-48 hours.
- Estimates are delivered within 3-5 business days.
- In urgent situations, we prioritize emergency inspections and will meet or exceed carrier expectations to prevent delays.
Our primary focus is supporting restoration contractors. While we may explore opportunities to work with insurers in the future, any direct involvement would be designed to enhance support for contractors—not compete with them.
Our role is to simplify the claims process, improve documentation accuracy, and ensure fair outcomes for restoration professionals. If we engage with insurers, it would be to advocate for proper claim documentation, supplement approvals, or other services that ultimately help contractors secure fair compensation for their work.
ScopeProX is—and will remain—a trusted partner for restoration contractors first and foremost.
Getting started is simple:
- Visit our Contact Page to submit an inquiry.
- Reach out directly via phone or email to discuss your specific needs.
- We’ll walk you through the process, discuss your project requirements, and get your first inspection or estimate underway quickly and efficiently.